Many of the businesses are running and sustaining depending on its people and their capabilities. Especially, most of the SME businesses are people oriented than being process oriented. This can create serious problems in the business and result even in serious disruptions, when an employee leaves from the organisation. Also due to lack of a structure business process, it may become very difficult to find out an error or fraud caused by people in the organisation.
So, it is very important for every organisation irrespective of size and industry, to have a structured process model for handing business and financial operations. By moving from people oriented to process oriented
business, a business can achieve consistency and structured business processes, reduce the learning curve, increased responsibility and accountability for the people in the organisation, reduce business risk,
ensure business continuity, improved performance management and of course, increased profitability.