JAKS & Associates, established in 1982, is a leading firm of Chartered Accountants with 8 offices in Kerala, India and one in Dubai. Our team of 15 partners and 150+ professionals works with multiple clients across industry sectors and across geographies.

The Kochi office of the firm has a vacancy for the role of Junior Accountant & Front Office Management.

We are looking for a dynamic and experienced *Operations Manager* to lead the day-to-day operations of our Accounts Advisory Firm. The ideal candidate should have a strong accounting background, excellent leadership skills, and the ability to drive operational excellence while managing cross-functional teams.

This role is responsible for ensuring seamless business operations, improving productivity, monitoring team performance, and delivering high-quality client service through effective operational management.

Key Responsibilities

* Manage and oversee the firm’s day-to-day operations.
* Lead, mentor, and manage teams across multiple service lines.
* Coordinate with Partners, Team Leads, and department heads to streamline workflows and optimize resource utilization.
* Develop, implement, and continuously improve operational processes and Standard Operating Procedures (SOPs).
* Monitor operational KPIs and prepare reports for management review.
* Drive operational efficiency, productivity, and quality across the organization.
* Identify operational bottlenecks and implement process improvement initiatives.
* Ensure compliance with internal policies, quality standards, and regulatory requirements.
* Support workforce planning, performance management, and employee development in collaboration with HR.
* Foster a culture of accountability, collaboration, and continuous improvement.
* Handle escalations and resolve operational challenges effectively.

Qualifications

* Bachelor’s or Master’s degree in Commerce, Accounting, Finance, Business Administration, or a related discipline.
* CA Inter, CMA, ACCA, MBA (Finance/Operations), or equivalent qualifications are preferred.

Experience

* 8–12 years of relevant experience, preferably in a CA Firm, Accounts Advisory Firm, Audit Firm, or Financial Consulting organization.
* Proven experience in operations management and leading high-performing teams.
* Experience managing multiple departments and client delivery functions.

Skills & Competencies

* Strong understanding of accounting and advisory operations.
* Excellent leadership and people management skills.
* Strong organizational, planning, and decision-making abilities.
* Outstanding communication and stakeholder management skills.
* Ability to drive process improvements and operational excellence.
* Strong analytical and problem-solving skills.
* Proficiency in MS Excel and business productivity tools.

What We Offer

* Opportunity to lead operations in a fast-growing Accounts Advisory Firm.
* Collaborative and professional work environment.
* Exposure to strategic business initiatives.
* Competitive compensation and career growth opportunities.

If you feel that the above description matches your profile and your career plans, send your resume to [email protected]